Hi-Fi Crew LLC. (hereinafter referred to as "the Company") recognizes the importance of personal information obtained from stakeholders and considers its protection to be a fundamental aspect of our business activities, as well as one of the most important management priorities.
In order to provide safe, secure, and reliable services to everyone, the Company has established the following basic policy, which is thoroughly communicated to all employees, and we are committed to adhering to it.
Basic Policy
The Company complies with the Personal Information Protection Act and other related laws and regulations. Additionally, the Company has established internal regulations regarding personal information protection (hereinafter referred to as "Company Regulations"), which are implemented, maintained, and continuously improved.
The Company will establish a management system for personal information protection, make the Company Regulations known to executives and employees, and ensure their strict adherence.
The Company handles personal information within the scope of the purposes of use explicitly stated to customers. Furthermore, unless the customer has provided consent or there is a legitimate reason, the Company will not disclose or provide personal information to third parties.
The Company strives to keep personal information accurate and up-to-date, prevent unauthorized access, leakage, loss, or damage to personal information, and continuously improve and rectify information security measures.
The Company will respond promptly and sincerely to inquiries or requests for disclosure, correction, or deletion of personal information from customers.
Established on September 10, 2024
Purpose of Personal Information Use
When the Company receives personal information from customers, the purpose of use will be clearly stated in advance, and the information will be used within that scope. If the Company needs to use personal information beyond the clearly stated purposes, the customer will be contacted, and the use will only occur with the customer’s consent. The purposes for which the Company uses personal information are as follows:
- Personal information related to customers:
- Business negotiations, meetings, etc.
- Shipment of products, materials, etc.
- Sending information regarding services, events, etc.
- Providing customer support and maintenance
- Responding to inquiries and consultations
- Providing various membership services
- Service development, conducting surveys, monitor activities, etc.
- Fulfillment of contracts
- Personal information of job applicants:
- Providing and contacting regarding recruitment information (including internships)
- Managing recruitment activities at the Company
Appropriate Acquisition of Personal Information
The Company will acquire personal information through lawful and fair means.
- Provision of Personal Information
The Company will not disclose or provide customer personal information to third parties except in the following cases:
- When the customer has given consent
- When required by law
- When necessary for the protection of life, body, or property, and it is difficult to obtain the customer's consent
- When it is necessary to entrust the handling of personal information within the scope required to achieve the purpose of use
- In the case of mergers, company divisions, business transfers, or other reasons that result in the succession of business
Regardless of the above, the Company may provide customer information, such as address, name, and phone number, to relevant affiliates or agencies when it is deemed appropriate for providing services or responding to inquiries. In such cases, customers may request the cessation of the provision of personal information to these affiliates or agencies.
- Inquiries Regarding Personal Information
For inquiries regarding the disclosure, correction, or deletion of personal information, please contact us through the inquiry form.
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